Nathalie Scott's resume

Professional objective

Nathalie Scott is a senior UX (user experience) & digital project manager with almost 14 years of experience. She wants to use her skills and energy to manage a team and launch digital projects (internet, intranet, mobile and web apps) successfully by optimizing their efficiency (user experience, accessibility and SEO), integrating the power of web 2.0 and adding agility.

A complete knowledge in digital project management

  • Recruiting and team management
  • User requirements gathering
  • Functional benchmarks with recommendations
  • As-is user experience audits
  • Solicitation, review and choice of contractor bids
  • Scope definition
  • User experience optimization
  • Wireframes creation
  • Functional specifications preparation
  • Testing strategy and implementation
  • Deployment strategy
  • Change management and training
  • Content management
  • Community management

More than 13 years of experience in UX & Digital

Since August 2014 (1.5 year): Tata Consultancy Services - Senior UX & digital project manager

  • Deutsche Bank: UX & UI manager (3 months - Milan/Italy) – Management of a 5 people team
UX & UI redesign of a mobile app (Android, iOS and Windows Phone) for the clients of the brand in different countries

  • L'Oréal: UX & digital project manager (6 months) – Management of a 5 people team
Redesign of a mobile app (Windows 8) for representatives and regional directors of the Cosmétique Active Group branch

  • AbbVie: Digital project manager (5 months)
Design and creation of a mobile app (Android & iOS) for patients and a website for doctors

  • La Mutuelle Générale: UX Consulting (1 month)
Redaction of a functional benchmark and creation of storyboards

  • AXA: Product Owner (5 weeks)
Redesign of a pricing tool

  • OCDE : UX Consulting (2 weeks)
Creation of usability audits


2008 - 2014 (6.5 years): VIATYS Conseil - Senior UX & digital project manager

  • Arval: Digital project manager (16 months)
Redesign of the website and creation of a mobile website (Award Service de l’année aux entreprises, Trophées de l’automobile et l’entreprise 2015)

  • Volkswagen Bank: Digital project manager (2 months)
Design and creation of the website for the clients of the brand

  • Groupama: Digital project manager (13 months)
- Redesign of the institutional website's landing page
- Redesign of the extranet "Fédération Nationale Groupama"
- Redesign of the intranet dedicated to internal mobility (Award of the Intranet 2011 Cegos)

  • M6 Web: Digital project manager (13 months)
- Design and creation of the website for the TV show "D&CO" and the portal "Deco.fr"
- Redesign of the websites for the TV shows "Un dîner presque parfait" and "Nouvelle Star"

  • Engie: Functional consulting (9 months) – Management of a 5 people team
Benchmarks creation:
- RH 2.0: "How do companies use social networks to recruit applicants?"
- Social CRM: "How do companies use social networks to manage customer relations?"
- Mobile internet: "How do companies use mobile devices to provide corporate communication?"

  • AXA: Functional consulting (4 months)
Deployment of an intranet solution for the group (several brand subsidiaries)

  • Orange Business Services: Functional consulting (1 month)
Functional, editorial and user experience benchmark creation

  • Terrafemina: User experience consulting (1 month)
Completion of a user experience audit, redaction of a functional benchmark and creation of storyboards

  • Total.fr: User experience consulting (1 month)
Set up of a seminar about the theme "How internet users’ satisfaction can act as a lever of growth"


2004 - 2007 (3.5 years): PSA Peugeot Citroën - UX & digital project manager

- 40 user experience audits creation (internet websites, intranet websites and apps)
- User experience training to 30 employees
- 15 functional benchmarks creations with strategic recommendations
- Bilingual (English/French) benchmarking tool creation for all of Citroën's subsidiaries
- Oversight of the intranet guidelines of the company
- Redesign of the intranet of the team including the brand’s first internal blog
- Webmastering of the Business Unit’s intranet website
- Dozen user guides creation


2002 - 2004 (18 months): Renault - UX & digital project manager

- Coordination between the Marketing product managers and different contractors
- Oversight of the editorial and graphic content of the Mégane and Laguna lines
- Launch of eight cars on the commercial website in five countries respecting budget, quality and deadline constraints
- Management of the usability of all the sections on the commercial website of the brand
- Participation in the creation of a new Content Management System and in the training of users
- Contribution to the redesign of the brand’s car configuration tool

A wide variety of skills

  • Project methodology: V-Model, Agile / Scrum
  • Wireframing software: Axure, Balsamiq, UXPin
  • Graphics software: Photoshop
  • Web design software: Bootstrap, Dreamweaver
  • Web search engine optimisation (SEO)
  • CMS: IBM WCM, JCMS, Liferay, Noheto, Typo 3, Wordpress
  • Bug tracking systems: Jira, Mantis Bug Tracker, Quality Center, Trac
  • Web analytics tools: Urchin, WebTrends

A trilingual profile

French: Everyday language

English: Fluent (TOEIC: 870 points)

Spanish & Catalan
: Native speaker

An education background in two fields

2002: Master in e-Business – ESG Paris - Graduated top of the class, Honourable Mention
Dissertation topic: "Motivations, stakes and constraints of setting up an intranet within an organisation"

2001: Master in Economics – Université Paris X Nanterre
Internship report: "Are the Internet business models viable in the long term?"

Professional skills used for my passions

Since 2015: President of the Association Paris Blues Exchange External website opens in a new window

Since 2012: Creation of the blog Nathalie Scott UX : L’expérience utilisateur dans tous ses états External website opens in a new window
Objective: usability analysis related to the user experience on websites and apps

Since 2010: Organization of wide Flash Mobs with communication at country level: www.flash-mob-wcs.com External website opens in a new window

Since 2005: Design, creation and webmastering of Internet websites dedicated to her hobbies

Nathalie Scott's resume online

You can follow Nathalie Scott's user experience blog on the following social networks:
DoYouBuzz DoYouBuzz External website opens in a new window (in French)

Linkedin Linkedin External website opens in a new window (in French and in English)

Viadeo Viadeo External website opens in a new window (in French)